Frequently asked question about S-Code - S-ryhmä

Frequently asked question about S-Code

What is an S-Code and how do I start using it?

You can use your S-Code to log in to S Group’s online services as part of your digital customer relationship. The S-Code is personal and consists of your chosen user ID and password. Using your S-Code is a form of light authentication. The S-Code cannot be used to log in to services requiring strong authentication. You still need your online bank codes for services that require strong authentication, such as S-Bank’s services.

You can create your S-Code when logging in to S Group’s online services: for example the Oma S-kanava web service, online stores (Prisma, Sokos, Kodin Terra), ABC-mobiili app, sokoshotels.fi and abcasemat.fi. If you want to link your co-op membership to your S-Code, you must use strong authentication when creating the code. Strong authentication enables us to connect your digital customer relationship to your information in S Group’s co-op member and customer register. Strong authentication requires your online bank codes or Mobile ID, which is a service included in your SIM card that serves as your digital ID. Contact your operator for more information about activating your Mobile ID.

Where can I use the S-Code?

The S-Code is your log-in ID S Group’s online services: for example the Oma S-kanava web service, online stores (Prisma, Sokos, Kodin Terra), ABC-mobiili app, sokoshotels.fi and abcasemat.fi.

The S-Code cannot be used instead of S-Bank’s banking identifiers to log in to services requiring strong authentication. In other words, you will need your S-Bank banking ID to log in to S-Bank, to use S-Bank’s online payment and authentication services as well as for co-op member authentication.

I have forgotten my S-Code password/User ID. Can I create a new S-Code to replace the old one?

If you have forgotten your password and/or user ID, you can submit an online request to have it sent to your mobile phone or e-mail address, provided that your current contact details (e-mail/mobile phone) have been registered in S Group’s co-op member and customer register.

For more assistance and information, please contact S Group member service on tel. +358 10 76 5858, Mon–Fri from 8 a.m. to 8 p.m. (€0.084 per minute).

Can I change my S-Code user ID and password?

To manage your S-Code details, log in to your account and go to the ID management section. There you can change both your user ID and password.

We found that you are currently using Internet Explorer which is no longer actively supported. For your visit to our site as smooth as possible, we recommend that you switch your browser, for example to Google Chrome or Mozilla Firefox.